Privacy Policy for Insight K‑9 Solutions
Effective Date: 03/17/2023
Insight K‑9 Solutions (“Insight K‑9,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit or interact with our website, insightk9solutions.com, and when you use our related services.
By accessing our website, submitting forms, or providing personal information through any of our platforms, you consent to the practices described in this Privacy Policy.
Table of Contents
- Information We Collect
- How We Use Your Information
- Email & SMS Marketing
- Sharing Your Information
- Cookies & Tracking Technology
- Data Retention & Security
- Your Rights
- Children’s Privacy
- Third‑Party Services
- Data Breach Notification
- Accessibility Statement
- Policy Updates
- Contact Us
1. Information We Collect
a. Information You Provide
- Name, email address, phone number
- Dog information (breed, age, behavior, training goals)
- Booking or consultation requests
- Payment and billing info (via PocketSuite)
- Messages or form submissions
b. Automatically Collected Information
- IP address, browser type, device type
- Pages visited, referring URLs
- Usage behavior through analytics and cookies
2. How We Use Your Information
- Schedule and deliver dog training services
- Send communications via email, phone, or text
- Provide updates, confirmations, and reminders
- Process payments securely via PocketSuite
- Respond to inquiries and feedback
- Improve site performance and user experience
- Send marketing or educational content (with your consent)
3. Email & SMS Marketing
If you opt in, we may send updates, announcements, and promotional offers via email or text. You will also receive appointment reminders and confirmations. You can unsubscribe anytime by clicking the “unsubscribe” link in emails or replying “STOP” to text messages.
4. Sharing Your Information
We never sell or rent your personal data. We may share information only with trusted third parties under strict confidentiality:
- PocketSuite for scheduling, messaging, and payment processing
- Website hosting and email service providers
- Legal authorities if required by law
5. Cookies & Tracking Technology
We use cookies and similar technologies to enhance site performance and analyze usage behavior. You can disable cookies in your browser settings, although some site features may not function correctly.
6. Data Retention & Security
We retain data only as long as necessary for our services. We use secure systems and encryption to protect your information. Sensitive data managed by PocketSuite is encrypted during transmission and storage.
7. Your Rights
You have the right to:
- Access or correct your personal data
- Request deletion (where legally permitted)
- Withdraw consent or opt out of communications
To exercise your rights, please contact us directly.
8. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted data through our website, contact us so we can remove it immediately.
9. Third‑Party Services
Our website may contain links or tools from third parties such as PocketSuite or Google Analytics. These providers have their own privacy policies, which we encourage you to review.
10. Data Breach Notification
If we become aware of a data breach that affects your personal information, we will notify you promptly in compliance with applicable laws and take steps to secure your data.
11. Accessibility Statement
If you need this Privacy Policy in another format (e.g., large text, Braille, or audio), contact us and we will accommodate your request promptly.
12. Policy Updates
This Privacy Policy may be updated periodically. When we make changes, we will post the revised version here with a new “Effective Date.” We encourage you to review it regularly.
13. Contact Us
Insight K‑9 Solutions
Email: Ryan@InsightK9Solutions.com
Phone: (253) 374-5346
Website: insightk9solutions.com